Degree From Pioneer Degree College affilated with Osmania University Hyderabad

As a Bachelor of Computer Applications (BCA) graduate from Pioneer College, affiliated with Osmania University (Batch 2021–2024). Skilled in Computer Programming, Web Development, Database management, and Software development concepts. Possesses a solid academic foundation along with practical exposure to Projects and problem-solving. Eager to apply technical expertise, analytical thinking, and creativity in contributing to innovative software solutions and organizational growth.

Intermediate From Ms junior College affilated With TSBIE

Completed Intermediate education in 2021 from MS Junior College, affiliated with the Telangana State Board of Intermediate Education. Developed a strong academic foundation with focus on core subjects, knowledge, problem-solving, and analytical skills. Eager to pursue higher education and build a successful career by applying knowledge, dedication, and continuous learning.

High Schooling From Unique High School

High Schooling from Unique High School, affiliated with the Telangana State Board. Gained a strong academic foundation along with discipline, teamwork With Friends and problem-solving skills. Dedicated to continuous learning and committed to building a solid path for future academic and career growth..

Chat Support Executive in Optum Global Solution

A Chat Support Executive at United Health Care is responsible for efficiently resolving customer inquiries related to healthcare plans, claims, billing, and coverage through chat and other communication channels. We handle issues promptly, often with the aim of first-contact resolution, provide accurate information, assist in claims processing, and escalate complex cases when needed, providing excellent customer service to support healthcare operations.

The Digital Support Specialist (Chat) is responsible for providing real-time, accurate, and empathetic assistance to United Health Care members through a chat-based platform. This role is a primary point of contact for members seeking help with digital services, including account creation, login issues, and profile management. The specialist ensures a seamless and positive digital experience by resolving issues efficiently and escalating complex inquiries as needed.

Executive-BPS in 3i-Infotech Business Process Solutions

As a Customer Service Executive – Non-Voice (Insurance Process) at FHPL, I focus on providing accurate, timely, and professional support to policyholders, insurance companies, and internal stakeholders through email, chat, and backend processing. I ensure smooth claim processing, efficient policy servicing, and prompt query resolution, while consistently adhering to FHPL’s service quality standards.

As a Digital Support Specialist at 3i-Infotech, I’m excited to be the first point of contact for our insurance clients. Our top priority is to deliver quick, precise, and compassionate assistance through digital platforms. I will be tackling a variety of customer inquiries, such as questions about policies, claims, and account adjustments, all while maintaining the company standards and ensuring that everything runs smoothly.